Politogy · Contacts · Fix report for Ben
When you tried to add your people from a spreadsheet, the page threw a red “error 500” and nothing happened. That’s fixed and live now.
Below is the exact problem you ran into, and a recording that proves the same file now imports into your account. No login needed to watch.
You choose your file, and instead of your contacts loading, the app shows “Contacts API 500 — Internal server error.” The upload just fails.
The very same file, in your own account (Ciatta Thompson HD33). It now reads all 93 people from the spreadsheet and shows them ready to import — no error.
Think of mailing a package with the wrong label. Your file was a spreadsheet, but the app accidentally told our server “this is plain typed text.” The server tried to read a spreadsheet as if it were a sentence, got confused, and gave up — that’s the “error 500.”
We corrected the label so the app tells the server the truth: “this is a file.” The server then reads it fine. That one mismatched label was the whole bug — and it was hitting every upload from the website, not just yours.